Welcome to Lifemana. Our goal is to find successful products that can help you achieve your optimal health. Through our partnerships with companies like Herbalife, we’re proud to offer high-quality products that combine the best of science and nature for better nutrition made simple.
At Lifemana, our customers are important to us and we strive to provide them with the best shopping experience and service. Please let us know how we’re doing and how we can better serve your needs!
Lifemana
support@lifemana.net
About Herbalife
Founded in 1980, Herbalife International is the premier wellness company dedicated to simplifying the path to healthy living. Herbalife’s innovative products have been developed by scientists, doctors and nutritionists with personal wellness goals in mind.
Herbalife’s Scientific Advisory Board, Medical Affairs Group and Medical Advisory Board are the guiding forces behind their industry-leading success. This team of respected scientific experts directs the development of Herbalife products through research and product testing, so that Herbalife quality meets the highest standards set for the industry today. Visit our Product FAQs section for more information.
Secure Shopping – Why is Lifemana.com so safe?
- Established Ecommerce Store: Lifemana has been an online retailer since 2003. We specialize in only Herbalife products.
- Trusted Host: Lifemana is hosted by major hosting providers that uses a secure socket layer (SSL) software that is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.
- Safety in Numbers: With our secure servers hosted offsite with major hosting companies who specialize in hosting, you are one of millions of users every year who browse our websites!
- Safe Technology: Our secure socket layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.
Payment
- Online orders can be placed via our website using a major credit card.
- The billing address that you enter on this screen must be an exact match of the address that your credit card company or bank has on file for this card.
- You will receive an order confirmation email immediately after placing order, unless the email address provided is invalid or blocking support@lifemana.net as a sender.
- 24-48 hours later, you will receive a shipment notice email with tracking number when the product is shipped.
Email Confirmation & Order Tracking Number
- Auto email confirmations are sent immediately after your order. If you do not receive any email confirmations, contact us at support@lifemana.net and we will confirm your order by phone.
- When orders are shipped from the warehouse, tracking numbers are sent to the email address provided with the order.
- Please note: Make sure the email address provided with the order is valid, and accepts email from support@lifemana.net as a sender.
Processing Policies
We employ standard National Herbalife Operating procedures. From our experience we would like to provide the clarifications below to better serve your expectations and ensure consistent quality service.
- Orders placed by 12pm EST will be sent to the warehouse the same business day. These orders should ship the same day.
- Orders after 12pm EST will be sent to the warehouse the next business day. These orders will ship the next day.
- Orders leave the warehouse within 24 hours of processing during business days.
- Once your order has been submitted, NO changes or cancellations can be made. Please review your order thoroughly to ensure there are no problems
- Occasionally popular items are backordered at the National Herbalife warehouse.
- Unfortunately, we are not informed beforehand and you must wait for the backordered item to ship separately later via USPS since it can not be cancelled or expedited once the order is sent to Herbalife Warehouse.
- Backordered items will be shipped USPS.
- If the backordered item was part of a larger overnight/2nd day shipping order, we cannot give you credit for the extra shipping charges for the partial order, since Herbalife does not credit us.
Sales Tax
Sales Tax will be added according to your state’s law. Sales tax is applied to the total retail amount of the order, not including shipping and handling charges (where applicable) and is based on the shipment’s destination state and local sales tax rates. In the event that additional charges may apply, we may make modifications to your order and notify you after the order is processed.
Shipping Information
All shipping charges will be calculated based on ship method. In the event that additional charges may apply, we will notify you immediately before the order is processed. Products are available for shipment within the United States only. We currently do not accept international orders. UPS and FedEx will not ship to a P.O. Box. All addresses must be a physical address.
Additional information can be found at shipping details section.
Contact Information
For any questions regarding any specific product, order status or general inquiries, send an email to support@lifemana.net or please use the contact form.
For additional Herbalife information, please refer to the Herbalife FAQ.